Newport News family emergency shelter

A Place of Hope.A Path to Home.

Menchville House Ministries helps children and families move from crisis to stability through temporary shelter, trauma-informed case management, and supportive services.

What We Are

The only family emergency shelter in Newport News focused specifically on all configurations of homeless families.

Located in the Denbigh area, Menchville House provides temporary emergency shelter for families while parents and children work toward income, permanent housing, school routines, and long-term stability.

The shelter uses a Housing First and family-centered approach, with trauma-informed case management and supportive services designed to help families move from crisis to self-sufficiency.

Need shelter? Call the Housing Crisis Hotline 757-587-4202 Menchville House is referral-based only. No walk-ins are accepted. Click here for more information on the process. Annual snapshot 213 individuals served From July 2, 2024 to June 30, 2025. Click here for more information on our impact. Want to help? Give, sponsor, or donate supplies Your support helps children and families stabilize. Click here for ways to help.

Children First

Stability is felt in ordinary, beautiful moments.

A safe place to read. A garden to water. A computer for schoolwork. Meals and volunteers who show children their community cares.

Children listening during story time at Menchville House
Routine
Children watering flowers outside
Belonging
A child smiling while working on a laptop
Growth

Snapshot of Our Numbers

Last year, Menchville House gave 125 children a safer place to land.

Reporting period: July 2, 2024 to June 30, 2025.

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Mission

Menchville House empowers families experiencing homelessness to regain stability and achieve lasting self-sufficiency by providing a temporary home and compassionate, supportive services.

Vision

A community where every family has a safe place to call home and the support needed to thrive, with Menchville House serving as a leading partner in preventing and ending family homelessness across the Virginia Peninsula.

Housing FirstTrauma-informedFamily-centeredReferral-based

How To Get Into Shelter

Families must begin with the Housing Crisis Hotline.

Placement depends on eligibility, family needs, and current shelter availability.
Menchville House is temporary emergency shelter, not permanent housing.

1

Call 757-587-4202

Families experiencing a housing crisis must contact the Housing Crisis Hotline first.

2

Complete referral screening

The coordinated entry process helps connect families to available resources.

3

Prepare for temporary shelter

If space is available, staff support families with safety, case management, and next steps.

FAQ

Common questions about shelter access

Can families get help figuring out next steps?

Yes. The Housing Crisis Hotline and coordinated entry process help families understand available options and what information may be needed.

Who can Menchville House shelter?

Menchville House can shelter families with children, including single fathers with children, and single women. Menchville House cannot shelter single men without children.

Can families walk in?

Menchville House is referral-based only and cannot accept walk-ins. Families must begin by calling the Housing Crisis Hotline at 757-587-4202.

Can placement happen right away?

Sometimes, but not always. Placement depends on eligibility, family needs, and current availability. Waiting periods may occur.

Does shelter include help toward permanent housing?

Yes. Menchville House provides temporary emergency shelter while families work with staff on income, housing barriers, documents, and next steps toward permanent housing.

Contact

Reach Menchville House.

For program questions, volunteering, donations, partnerships, or general information, contact the office directly.

Menchville House Mailing address P.O. Box 22687 Newport News, VA 23609-2687 Phone: (757) 833-5980 mhmadmin@menchvillehouse.com